Terms of Use

Welcome to Prabhu Finsec Private Limited ("Company", "we", "our", or "us"). These Terms of Use ("Terms") govern your access to and use of our mobile application, website, and related services (collectively, the "Platform"). By accessing or using the Platform, you agree to be bound by these Terms, along with our Privacy Policy and any additional terms applicable to specific services. If you do not agree, you must not use the Platform.

1. About Us

Prabhu Finsec Private Limited is a Non-Banking Financial Company (NBFC) registered with the Reserve Bank of India. We specialize in providing personal loan products through fully digital channels. Our Platform combines professional financial expertise, advanced technology, and customer support to deliver fast, secure, and transparent loan services.

2. Eligibility

To use our services, you must:
  • Be at least 18 years of age.
  • Be a resident Indian citizen.
  • Provide valid KYC details including Aadhaar, PAN, and address proof.
  • Have a valid mobile number and email ID for verification and communication.
  • Not be prohibited by law from availing financial services.

3. Account Creation

To apply for a loan, you must create an account ("User Account") on the Platform. You are responsible for:
  • Maintaining the confidentiality of your login credentials.
  • Ensuring that the information you provide is accurate and complete.
  • Immediately notifying us of unauthorized use of your account.
You must not create multiple accounts or use your account for unlawful purposes.

4. Use of the Platform

You agree to use the Platform only for lawful purposes. You must not:
  • Upload false, misleading, or fraudulent information.
  • Infringe intellectual property rights of us or third parties.
  • Attempt to disrupt or compromise the security of the Platform.
  • Collect or misuse personal data of other users.
  • Engage in activities that violate applicable laws.

5. Loan Application and Services

  • Applying for a loan through the Platform does not guarantee approval. Loan approval is subject to eligibility checks, credit assessment, and our internal policies.
  • Fees, charges, and interest applicable to loan products will be disclosed transparently before disbursement.
  • You are responsible for reviewing all loan terms before acceptance.

6. Data Collection and Privacy

By using the Platform, you consent to our collection and processing of your personal and device information as described in our Privacy Policy. This may include:
  • Identity and contact details (such as name, mobile number, email, Aadhaar, PAN).
  • Financial and employment information for credit assessment.
  • Device information, app usage, and location data for fraud prevention and service optimization.

7. Intellectual Property

All content, trademarks, logos, and technology used on the Platform are owned by or licensed to Prabhu Finsec Private Limited. You are granted a limited, non-transferable license to use the Platform for personal, non-commercial purposes. You may not copy, reproduce, modify, or distribute any part of the Platform without our prior written consent.

8. Limitation of Liability

The Platform and services are provided on an "as is" and "as available" basis. While we strive to ensure accuracy, we do not guarantee uninterrupted access, error-free operation, or complete accuracy of information. We shall not be liable for any loss, damage, or expense arising from:
  • Use of or reliance on the Platform.
  • Delays, interruptions, or system failures.
  • Unauthorized access to your account or data.

9. Termination

We reserve the right to suspend or terminate your account, access, or loan application if you breach these Terms, provide false information, or engage in unlawful activities.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of India. Any dispute shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

11. Changes to Terms

We may update these Terms at any time. Changes will be posted on the Platform, and your continued use will signify acceptance of the updated Terms.

12. Contact Us

For any questions, concerns, or grievances, you may contact us at: 📧 support@prabhufinsec.com